Help – Frequently Asked Questions

I can’t find my password

If you don’t know your password you can reset it using your email address here. Never signed up? Sign up for free

If you registered via a social network like Facebook Google+ or Amazon you may never have had a password or may have received a welcome email with a blank password in it. this is because you don’t need one as long as you continue to login via that social network. If you would like to, you can get a password here.

I can’t reset my password!

You may still be logged in with a social account or a cookie. You will not be able to reset your password unless you are logged out and the link will send you in a loop. You need to log out here first.

If you don't know your password and see this log out here first
If you don’t know your password and see this form, log out here first
Going in a circle? Is it asking you for your password to change it? You may still be logged in. Log out here first then you will only be asked for your email address.

Then when you visit the reset password link you will see this:

password reset

If you still can’t reset your password, and dont get the reset email, and it’s not in your spam folder, send me an email at info@grutbrushes.com and ask me to reset it for you manually.

Hotmail users note: Hotmail routinely blocks all emails from GrutBrushes.com so if you have a hotmail address and aren’t getting any emails, and they aren’t in your junk/spam email folder then this is probably what heppened, in that case, send me an email and I will reply with my personal email.

How Do I Download My Brushes?

On your Account page you will see a download link for your files (login with email  social login, or user name and your password – if you don’t know it you can get a new password here)

 

Download your Photoshop brushes in your account
Download your Photoshop brushes in your account

When you checkout you will also receive these download instructions in an email. Make sure that info@grutbrushes.com is not being blocked in your spam folder

How Do I Install these Photoshop brushes?

 

  1. Installing brushes without the plugin: If you are not using the GrutBrushes plugin panel, The easiest way is to drag and drop the TPL files into the Tool Presets panel or onto the top menu bar. ( Make sure you unzip/extract them to your hard drive first! ) You will see them show up in the Photoshop Tool Presets Panel. tip: If you don’t see them there, uncheck the ‘current tool only’ box (see here) at the bottom of the Tool Presets panel.
    install TPL files by dragging and dropping into Photoshop or the Tool Preset Panel (Not into a document!)
    install TPL files by dragging and dropping into Photoshop or the Tool Preset Panel (Not into a document!)
  • Make sure you unzip/extract them to a folder onto your hard drive first. Don’t just drag them out of an opened zip file
  • Only install the TPL files. Don’t drag the PNG or PDF files into Photoshop.
  • You can also try dragging the TPL files onto the Photoshop app icon on your desktop.
  • You can also try double clicking on a tpl file and if Photoshop is properly configured it should install into your Tool Presets panel.
  • To install them using the GrutBrushes Photoshop Plugin panel click the ADD button at the bottom of the panel and browse to the unzipped folder containing the GrutBrushes TPLs

The brushes are Photoshop Toolsets (TPL files) When you download them, you will receive a PDF with instructions included in the zip file you can also see them online here

Drag and Drop not working?

  • Make sure you extract/unzip the files to a folder on your hard drive. Installing from an opened zip folder will not work.
  • Once unzipped, you can try double clicking on the TPL file in Finder (mac) or Explorer (windows)
  • Try dragging the TPL files onto the Photoshop app icon.

2. Installing Brushes using the GrutBrushes Photoshop CC plugin:

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Click the ‘ADD‘ brush button to install brushes from your hard drive

or click the ‘NEW‘ button to install new brushes from the website

New Button installs brushes directly from your GrutBrushes account
‘New’ Button installs brushes directly from your GrutBrushes account on the web
Brushes download directly into your GrutBrushes panel in Photoshop
Brushes download and install directly into your GrutBrushes panel in Photoshop

Adding new brushes in Photoshop using the plugin (30 second video tutorial)

Tips for installing brushes with the plugin:

  • The Photoshop brushes are always listed in order of publication, with the newest one shown first.
  • If you can’t remember if you installed the newest Photoshop brush, Click install and the plugin will let you know if you have it already.
  • The web panel is slow to load, you may think nothing is happening but it should load within about 15 seconds (im trying to change this)
  • The red play button will pop up a video preview of the brush in action.

I Installed the TPL files but I don’t See Any Brushes in the brush panel. Where are they?

You won’t find them in the brush panel, they are Tool Presets (Window > Tool Presets) If you don’t see them in the Tool Presets panel, try unchecking the “Current Tool Only” checkbox as shown in this video:

What do the letters in the brush names mean? (Brush Type Key)

Each brush has a one or two letter key code in it’s name. These help identify the brush type and are as follows:

G (Gouache)
CH (Charcoal brushes)
E (Eraser)
FI (Fill)
FX (Effect brushes)
H (Cross Hatch)
I (Ink brushes)
P (Pencil)

MI (mixer/blender)
NM (Natural Media – This one covers a lot of brushes that don’t fit into other categories)
O (Oil)
OI (Oil Impasto)
S (Specialty)
W (Watercolour)

Are these Brushes compatible with my version of Photoshop?

These Photoshop brush tools require CS5 or higher. To make sure they work with your version of Photoshop download this free Photoshop watercolor brush. If this one works with your version of Photoshop, they will all work.

To get real use out of these brushes you will need a pressure sensitive graphics tablet (like a Wacom, Huion, Yinova, Monoprice, etc) Again, if you are in doubt as to whether these brushes work with your setup download a free brush to try before you buy.

Are these Brushes compatible with my Photoshop Elements?

No, sorry. They only work with Photoshop CS5 and up (see above)

Is this a subscription? Will I be charged again?

No, you are fully paid up, the brushes are yours to keep forever and will not be charged again. Make sure you back them up! If you bought a Membership or a set that includes one, it will expire automatically at the end of your membership period.  Memberships do not auto-renew or auto-rebill and they will expire unless you renew them manually.

How Do I install the GrutBrushes Artist’s Toolset Panel Plugin?

Quick version:

1. In Photoshop’s menu, File > Scripts > Browse… select the GrutBrushes_installer.jsx file.
2. Follow the instructions on screen
3. When it’s finished installing, Close Photoshop and restart
4. When you re-start Photoshop you will find the GrutBrushes panel in the menu here:
Window > Extensions > GrutBrushes

GrutBrushes-Plugin-Extension-for-digital-artists-panel

Detailed instructions:

Download the installation instructions here:

Plugin Installation GuideDownload PDF

Manual Plugin Installation:

If after installing, you don’t see the plugin under Window-> Extensions your computer may be stopping the installer from writing to your system drive. You can install the plugin manually by following the detailed instructions for both Windows and Mac here It basically involves copying two folders from the zip file onto your computer.

I can’t find the GrutBrushes plugin in Photoshop

If you are having trouble installing the plugin and even though you get an ‘installation ok’ pop up you don’t see it under windows>extensions when you restart Photoshop it could be that due to permissions restrictions  your computer is stopping the installer from copying the necessary files onto your computer. Manual installation may be the way to go. It basically involves copying two directories from the zip file onto your computer You can find detailed instructions for both Mac and Windows here

How Do I Uninstall the GrutBrushes Plugin?

Follow the directions in this document here
(It used to be automated and a lot easier but Adobe has discontinued support for Extension Manager so it has to be done manually)

Do You Have More Tutorials?

I wish I had more!…but here are a few.
(Select a video below top open up a popup window)

Brushes Tutorials:

watch the watercolor brush tutorial in a popup windowInstalling and using a watercolor Brush + Quick Tips
watch the Photoshop Impasto brushes tutorial in a popup windowImpasto Oil Brushes Quick Tips
watch the brush Cloud Brushes tutorial in a popup windowCloud Brushes quick-Start Video
watch the splatter brushes tutorial in a popup windowHow to use the InkyLeaks Photoshop Splatter Brushes
watch the watercolor brush tutorial in a popup windowGetting more out of your brushes – Using the Low Pressure ‘Zone’
watch the colour palette tutorial in a popup windowHow to use your painting as your palette
watch the eraser brush tutorial in a popup windowHow to use a Photoshop brush as an eraser in Photoshop 2018
watch the eraser brush tutorial in a popup windowHow to use a Photoshop brush as an eraser in Photoshop 2015 or earlier

 

Art Surfaces (Paper Texture Templates)

watch the Art Surfaces tutorial in a popup windowIntroduction to the Photoshop Art Surfaces Paper Texture templates. (All you need to know in under 3 mins)
watch the tutorial video in a popup windowHow to enlarge and tile an Art Suface with the crop tool
 

Plugin Tutorials:

watch the free downloads tutorial video in a popup windowHow to Find all the Free stuff on GrutBrushes.com
watch the infinite canvas tutorial video in a popup windowHow to Paint on an Infinite Canvas of your own
watch the GrutBrushes plugin tutorial video in a popup windowHow to use the ‘Add’ buton to install a brush
watch the tutorial video in a popup windowHow to save custom brush sets in the GrutBrushes plugin
 

Miscellaneous Tutorials

watch How a tutorial on how to Organise TPL files (opens in a popup window)How to Organise TPL files in Photoshop Tool Presets Panel
watch me painting with the GrutBrushes watercolour brushes (opens in a popup window)Just painting – With the Impasto brushes
watch me painting clouds with the GrutBrushes Cloud FX brushes (opens in a popup window)Just painting – With the CloudFX brushes
watch me paint a face with the GrutBrushes watercolor brushes (opens in a popup window)Just painting – A Face with the Watercolour brushes

How Many New Brushes Come Out Every Week?

It really varies and I can’t anticipate how many I will publish in the next month. While I am always working on many new brushes in the workshop, I try not to publish them until I have thoroughly tested them and feel that they are truly ready for you Recently it’s been about 5 per month though it can be a lot

Sample of  Brush Publishing History:

Brushes Published in 2015

Still have a Question?

Send me an email at
info@grutbrushes.com

They go straight to my inbox and I read and reply to them all

-Nicolai

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